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If you travelled or attempted to travel on Virmin Trains either into or out of London Euston between 31 December 2007 and 3 January 2008 inclusive, then you are entitled to one complimentary, First Class return journey to use anywhere on their network. But good luck trying to claim it.
Virmin are attempting to try and regain some good PR from this stunt, but as always with Virmin they have to stick a huge list of restrictions and terms. You have to be flexible in which free first class return journey you choose (i.e. travelling out at 5am and arriving back at midnight), you have to stick to that train and there are only 100,000 tickets available.
Please remember that Virmin are hoping that you will forget that you can still claim compensation for the original ticket and only list it once on their site that you can. “Claiming a ‘This one’s on us’ Virgin Trains ticket does not affect your statutory rights and a full refund of your original ticket dated for travel between 31 December 2007 and 3 January 2008 will still be available.”
More information and the small print can be found at http://www.thisonesonus.com/
Severe weather conditions have been forecast by the Met Office for the UK for Friday 1 and Saturday 2 February. The weather warning is valid from 0001 Friday 1st until 0600 Saturday 2nd February.
The Met Office continues to forecast colder weather to spread southwards across the UK during Friday and at first on Saturday giving heavy snow in places. Areas most at risk include Scotland and parts of Northern Ireland from early on Friday, extending to northern and central England and much of Wales on Friday afternoon, and perhaps into southern areas on Friday evening. Northern areas could see accumulations of 10cm of snow, with up to 20cm on higher ground, and blizzard conditions and snow drifts could occur in strong winds. Southern areas could see accumulations of 2 to 5cm of snow by Saturday morning. Disruption to transport and power networks is likely and the public are advised to take extra care. This warning will be updated by 1200 Friday 1st February unless superseded by Flash warnings.
What a good day for the Railway!
Firstly we have the fare revisions. This has made most tickets rise in price by around 4.8%. Some other fares have increased even more!
Secondly Notwork Rail have overrun on the Liverpool Street and Rugby engineering projects
The Liverpool Street Over run.
The bridge demolition outside Liverpool Street, the station work at Stratford and the trackwork at Shenfield was completed on time, however there have been serious problems with the overhead line replacement at Liverpool Street station. Notwork Rail informed ‘one’ Railway that the engineering work was hunky dory and running on time, but very late last night Notwork Rail decided to change their minds.
Notwork Rail engineers are continuing to work at Liverpool Street. Four of the six lines are now available into Liverpool Street, although there are a reduced number of platforms available in the station.
The Rugby Over run.
Notwork Rail has over run yet again on overhead line replacement in the Rugby area. The work was originally planned to have finished by New Years Eve. Notwork Rail have now stated that the line should be reopened around 0500GMT on Friday.
The works at Rugby have left the line closed between Birmingham International and Northampton and Virgin has advised passengers not to use its trains.
A spokesman for Virgin Trains, said: “This is a frustrating time for us and what we are particularly upset about is Network Rail’s inability to say exactly when the line will be back to normal. We would normally have carried around 50,000 to 60,000 people today and it is clear from the numbers travelling today that many people have found other ways of reaching their destination.”
ORR Enquiry.
The Office of Rail Regulation has annouced an urgent enquiry into the over runs and Notwork Rail could possibly recive multimillion pound fines as well as having to pay compensation to the Train Companies concerned.
Passenger Focus (AKA the Rail Passengers Council) have asked all passengers to claim compensation if they have been delayed or canceled their journeys in the last few days due to Notwork Rails failure to complete the engineering work on time.
If you have advance tickets, daily tickets, monthly tickets or even yearly tickets still claim your compensation. It may not be much to you but it will tell the Train Companies that this continuing incompetence from Notwork Rail is unacceptable.
Virgin Trains
Customer Relations Manager
Virgin Trains
Meridian
85 Smallbrook Queensway
Birmingham B5 4HA
Telephone: 0121 654 7400
Email: customer.relations@virgintrains.co.uk
‘one’ Railway
FREEPOST RLSY-GLUC-KHCK
Passenger’s Charter Claims
‘one’ Customer Services Centre
Grosvenor House
112-114 Prince of Wales Road
NORWICH
NR1 1NS
Virgin have re-released their £1 mobitix offer. Tickets are printed at home and you must take your debit/credit card with you to proove it was you that purchased the ticket.
Tickets are available now and there are still some £1 singles left. Most tickets are now around the £7-£9 mark which is seriously cheap compared to the normal fare.
You can go from London to Manchester or Manchester to London.
Catch is you must print the ticket out at home and must stick to the train your booked on.
http://www.mobitix.thetrainline.com/VT/advancepurchase.aspx
Any opinions expressed are that of The Ticket Collector and do not necessarily reflect the opinions of any of the Train Companies mentioned, and/or other companies.
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